F.A.Q

Frequently Asked Questions

Multiplex is a Nairobi-based electric shop offering high-quality electrical products and professional installation services for residential and commercial needs.

GENERAL QUESTIONS

Frequently asked questions

What products do you offer at Multiplex?

We offer a wide range of electrical products including wiring, switches, lighting, circuit breakers, and more.

Do you provide installation services?

Yes, we offer professional installation services for all our products.

What are your operating hours?

We are open from Monday to Saturday, 8:00 AM to 6:00 PM.

Do you offer any warranties on your products?

Yes, all our products come with a manufacturer's warranty.

How can I contact you for a service or inquiry?

We are located in Nairobi, Kenya.

Do We Offer After Sales Service?

We can assist you in the installation of goods bought here at an affordabe costs

TECHNICAL QUESTIONS

Frequently asked questions

What type of wiring do you recommend for residential installations?

We recommend using copper wiring for residential installations due to its conductivity and durability.

Can you help with the installation of smart home systems?

Yes, we have expertise in installing various smart home systems including lighting, security, and automation.

Do you offer energy-efficient lighting solutions?

Yes, we offer a variety of energy-efficient LED lighting options to help reduce electricity consumption.

How do you handle electrical load calculations for installations?

We perform detailed electrical load calculations based on the specific requirements of each project to ensure safety and efficiency.

What brands of circuit breakers do you supply?
    • We supply reputable brands such as Schneider Electric, ABB, Siemens, and more.

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Can you upgrade an existing electrical panel?

Yes, we provide services to upgrade existing electrical panels to accommodate increased power demands and enhance safety. maintenance.

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